{
  "title": "Dashboard",
  "subtitle": "Your support operations at a glance.",
  "operationsIntro": "Track volume, SLA health, and team momentum in one calm workspace.",
  "welcome": "Welcome back, {{name}}",
  "sections": {
    "overview": "Overview",
    "trends": "Trends",
    "trendsHint": "Created vs closed volume over time.",
    "distribution": "Distribution",
    "distributionHint": "How work is spread across status, priority, and categories.",
    "team": "Team performance",
    "activity": "Recent activity"
  },
  "stats": {
    "totalTickets": "Total Tickets",
    "openTickets": "Open Tickets",
    "closedTickets": "Closed Tickets",
    "resolvedTickets": "Resolved Today",
    "ticketsToday": "Tickets Today",
    "overdueTickets": "Overdue Tickets",
    "avgResponseTime": "Avg. First Response",
    "avgResolutionTime": "Avg. Resolution Time",
    "slaCompliance": "SLA Compliance"
  },
  "activity": {
    "types": {
      "ticket": "Ticket",
      "project": "Project"
    }
  },
  "widgets": {
    "recentActivity": "Recent Activity",
    "recentTickets": "Recent Tickets",
    "myTickets": "My Tickets",
    "unassignedTickets": "Unassigned Tickets",
    "overdueTickets": "Overdue Tickets",
    "ticketTrends": "Ticket Volume Trends",
    "assigneePerformance": "Assignee Workload",
    "ticketsByStatus": "Tickets by Status",
    "ticketsByPriority": "Tickets by Priority",
    "categoryDistribution": "Tickets by Category",
    "priorityDistribution": "Tickets by Priority",
    "slaStatus": "SLA Status Distribution"
  },
  "chartSeries": {
    "created": "Created",
    "closed": "Closed",
    "ticketsHandled": "Tickets Handled"
  },
  "chartLabels": {
    "uncategorized": "Uncategorized"
  },
  "slaStatus": {
    "met": "Met",
    "warning": "Warning",
    "breached": "Breached",
    "active": "Active",
    "paused": "Paused"
  },
  "table": {
    "ticket": "Ticket",
    "subject": "Subject",
    "status": "Status",
    "priority": "Priority",
    "updated": "Updated"
  },
  "states": {
    "loading": "Loading dashboard metrics…",
    "error": "Could not load dashboard data. Please try again.",
    "retry": "Try Again",
    "empty": "No tickets in your scope yet. Metrics will appear when tickets are created.",
    "emptyCharts": "No sufficient data yet",
    "emptyChartsHint": "Charts populate as tickets are created, updated, and resolved.",
    "emptyRecent": "No recent ticket activity.",
    "emptyHint": "Create your first ticket to see trends and activity appear here."
  },
  "units": {
    "hours": "h"
  },
  "quickActions": {
    "title": "Quick Actions",
    "createTicket": "Create Ticket",
    "viewAllTickets": "View All Tickets",
    "searchTickets": "Search Tickets"
  }
}