{
  "welcome": {
    "title": "Welcome to Mvnexus",
    "subtitle": "Complete a few setup steps to get the most from your workspace.",
    "resume": "Resume setup",
    "dismiss": "Dismiss"
  },
  "checklist": {
    "title": "Getting Started",
    "progress": "{{completed}}/{{total}} complete",
    "items": {
      "portal_configured": "Configure portal",
      "team_invited": "Invite team",
      "categories_created": "Create categories",
      "sla_created": "Configure SLA",
      "first_ticket_created": "Create first ticket",
      "departments_created": "Create departments",
      "department_heads_assigned": "Assign department heads",
      "company_settings_configured": "Configure company settings",
      "active_users_reviewed": "Review active users",
      "sla_notifications_reviewed": "Review SLA & notifications",
      "department_selected": "Choose your department",
      "track_requests": "Track your requests"
    }
  },
  "emptyStates": {
    "users": {
      "title": "No Users Yet",
      "description": "Invite your first team member to start handling tickets together.",
      "action": "Invite Team Member"
    },
    "categories": {
      "title": "No Categories Yet",
      "description": "Create categories to organize incoming requests.",
      "action": "Create Category"
    },
    "tickets": {
      "title": "No Tickets Yet",
      "description": "Your department portal is ready to receive requests.",
      "action": "Create Ticket"
    },
    "sla": {
      "title": "No SLA Policies Yet",
      "description": "Protect response times with SLA policies.",
      "action": "Create SLA Policy"
    },
    "invites": {
      "title": "No Pending Invites",
      "description": "Invite colleagues to join your department.",
      "action": "Send Invite"
    },
    "notifications": {
      "title": "Stay in the Loop",
      "description": "Enable notifications so nobody misses important updates.",
      "action": "Configure Notifications"
    }
  },
  "wizard": {
    "departmentHead": {
      "title": "Let's Set Up Your Department"
    },
    "stepProgress": "Step {{current}} of {{total}}",
    "saveContinue": "Save & Continue",
    "continue": "Continue",
    "back": "Back",
    "skipForNow": "Skip for Now",
    "finish": "Finish setup",
    "saveAndExit": "Save and Exit Setup",
    "resumeSetup": "Continue setup",
    "resumeHint": "Organization setup is in progress",
    "portal": {
      "title": "Department Portal",
      "description": "This is the page employees will use to submit requests.",
      "name": "Department name",
      "slug": "Portal slug",
      "urlPreview": "Portal URL preview",
      "urlPlaceholder": "Set a slug to preview your portal URL",
      "enabled": "Portal enabled",
      "descriptionEn": "Description (English)",
      "descriptionAr": "Description (Arabic)"
    },
    "invite": {
      "title": "Invite Your Team",
      "description": "Invite the people who will handle tickets.",
      "email": "Email address",
      "role": "Department Role",
      "headCheckbox": "Official Department Head",
      "send": "Send Invite",
      "sent": "Invite sent",
      "roles": {
        "agent": "Agent",
        "viewer": "Viewer",
        "manager": "Manager"
      }
    },
    "workflow": {
      "title": "Configure Ticket Workflow",
      "description": "Organize incoming requests with categories and priorities.",
      "useTemplate": "Use Template",
      "applied": "Template applied",
      "templates": {
        "it_support": "IT Support",
        "hr_requests": "HR Requests",
        "facilities": "Facilities",
        "finance": "Finance",
        "custom": "Custom"
      }
    },
    "notifications": {
      "title": "Notifications & SLA",
      "description": "Configure how you stay informed and set up SLA policies for your department.",
      "email": "Enable email notifications",
      "slaWarning": "SLA warning alerts",
      "realtime": "In-app ticket updates",
      "exampleWarning": "Warn me after 80% of SLA time elapsed",
      "exampleAssignee": "Notify assignee on new reply",
      "configurePreferences": "Open notification preferences",
      "configureSla": "Configure SLA policies",
      "slaHint": "SLA policies define response and resolution targets for your department.",
      "saved": "Notification preference saved"
    },
    "goLive": {
      "title": "You're Ready to Go Live",
      "description": "Share your portal link and start receiving requests.",
      "copyLink": "Copy Link",
      "copied": "Link copied",
      "createTestTicket": "Create Test Ticket",
      "openDashboard": "Open Dashboard"
    },
    "companyAdmin": {
      "title": "Set Up Your Organization",
      "steps": {
        "departments": {
          "title": "Create Departments",
          "description": "Organize your company into departments that handle different request types.",
          "cta": "Manage Departments"
        },
        "heads": {
          "title": "Assign Department Heads",
          "description": "Give each department an owner who can configure workflows and invite agents.",
          "cta": "Manage Users"
        },
        "settings": {
          "title": "Configure Company Settings",
          "description": "Set branding, defaults, and company-wide preferences.",
          "cta": "Open Settings"
        },
        "users": {
          "title": "Review Active Users",
          "description": "Make sure the right people have access to the right departments.",
          "cta": "View Users"
        },
        "review": {
          "title": "Review SLA & Notifications",
          "description": "Confirm response-time policies and notification defaults are in place.",
          "cta": "Review SLA"
        }
      }
    },
    "user": {
      "title": "Welcome to Mvnexus",
      "steps": {
        "welcome": {
          "title": "Welcome to Mvnexus",
          "description": "Submit requests, track progress, and stay informed — all in one place."
        },
        "department": {
          "title": "Choose Your Department",
          "description": "Your profile shows the departments you belong to. Contact your admin if you need access."
        },
        "ticket": {
          "title": "Create Your First Ticket",
          "description": "Submit a request through your department portal or the tickets page.",
          "cta": "View My Tickets"
        },
        "track": {
          "title": "Track Your Requests",
          "description": "Check status updates and replies from the My Tickets page or notifications."
        }
      }
    }
  },
  "tours": {
    "stepOf": "{{current}} of {{total}}",
    "next": "Next",
    "back": "Back",
    "done": "Done",
    "dismissForever": "Don't show again",
    "targetUnavailable": "Tour step unavailable",
    "targetUnavailableBody": "This section isn't visible right now. Continue the tour or dismiss it.",
    "dashboard": {
      "stats": {
        "title": "Your Department Dashboard",
        "body": "See ticket volume, SLA compliance, and response times at a glance."
      },
      "recent": {
        "title": "Recent Activity",
        "body": "Jump into the latest tickets that need attention."
      },
      "checklist": {
        "title": "Getting Started",
        "body": "Track setup progress and jump to the next recommended action."
      }
    },
    "tickets": {
      "list": {
        "title": "Ticket Queue",
        "body": "Filter, sort, and manage all incoming requests here."
      },
      "create": {
        "title": "Create Tickets",
        "body": "Submit new requests or create tickets on behalf of others."
      }
    },
    "notifications": {
      "inbox": {
        "title": "Notifications",
        "body": "Stay on top of assignments, replies, and SLA alerts."
      }
    },
    "settings": {
      "panel": {
        "title": "Settings",
        "body": "Configure department preferences, SLA policies, and more."
      }
    }
  }
}